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How can we help?

Answers to common questions about our ERP, Academia and software services. Need more help? Contact support.

Common Questions

Frequently
asked questions

We provide end‑to‑end software services and ready products such as ERP, Academia, Campus and more. Find quick answers below or contact our team.

We offer full‑stack software development (web, mobile, cloud), product implementation (ERP, Academia, Campus, Payroll, Attendance), systems integration, UI/UX, and ongoing support with SLAs.

Yes. Our products are modular and configurable. For unique workflows, we deliver custom features and integrations on top of our core platforms.

MVPs ship in 2–6 weeks depending on scope. ERP/Academia rollouts are phased: discovery (1–2 weeks), configuration (2–4 weeks), pilot (1–2 weeks), and go‑live.

For products, we offer subscription plans with optional one‑time onboarding. Custom projects use fixed‑scope or retainer models. Get a quote after a quick discovery call.

Core modules include Finance, Sales, Inventory, Procurement, HR & Payroll, CRM, Projects, and Manufacturing. We also offer Attendance and POS add‑ons.

Academia supports schools, colleges and training centers with admissions, timetable, LMS, grading, fees, and parent/student portals. It scales from single campus to multi‑branch.

Yes. We import CSV/Excel or connect via APIs. Our team assists with mapping, cleansing, test imports, and verification to ensure a clean cut‑over.

We integrate with payment gateways, SMS/email providers, biometric devices, accounting tools, and custom APIs. Share your stack during discovery to confirm.

We provide email and ticket support for all plans, with optional phone/WhatsApp and dedicated SLAs on premium tiers. Critical issues are prioritized with defined response times.

Yes. We deliver role‑based training (admin, finance, academics, HR) and step‑by‑step documentation/videos. Refresher sessions are available on request.

We offer cloud (managed by us) or on‑prem deployments. Cloud hosting includes backups, monitoring, and updates. On‑prem options include a documented upgrade path.

We follow secure SDLC practices, role‑based access, audit logs, encryption in transit, and regular backups. We can align to your compliance needs on request.