Privacy Policy

We respect your privacy. This policy explains what data we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly (e.g., contact details, messages), and data collected automatically (e.g., device information, cookies, analytics).

  • Account and contact details: name, email, phone, company.
  • Usage data: pages viewed, actions taken, approximate location.
  • Device and technical data: browser, OS, IP, referral source.

2. How We Use Your Information

We process data to provide and improve our services and products (ERP, Academia, Payroll, Attendance), communicate with you, and meet legal obligations.

  • To deliver, maintain and enhance product functionality.
  • To personalize onboarding, training, and support.
  • To send important updates, invoices, and security notifications.
  • To analyze performance and improve user experience.

3. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, preferences and analytics. You can control cookies via your browser settings; some features may not function without them.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers under contract (e.g., hosting, email, analytics) and when required by law or to protect rights and safety.

5. Data Security

We implement technical and organizational measures, including encryption in transit, role-based access, audit logging, and backups. No method of transmission or storage is 100% secure; we continually improve our safeguards.

6. Data Retention

We retain data only as long as necessary to provide services and comply with obligations. You may request deletion of your account data, subject to legal and contractual requirements.

7. Your Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal information. Contact us to exercise these rights.

8. International Transfers

Your information may be processed in countries other than your own. Where applicable, we use appropriate safeguards for cross-border transfers.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will post the updated version and update the “Last updated” date below.

Last updated: 10/8/2025

11. Contact Us

If you have questions about this policy or our data practices, contact:

  • Email: info@nextwave.com.np
  • Phone: (+977) 9705357576
  • Address: Phulbari Market 2nd Floor, Itahari